Manage or remove members

Learn how to manage the members of your organization, including adding new admins and what to do if the only admin leaves your organization

If you’re looking for information about inviting members to your org, read Inviting your team

Manage member roles

You can view and manage your organization’s members from the Members section of your organization settings page.

Here you can change a member’s role, see when they were last active, and view their teams and the content they have access to. You can also use the Actions menu to copy their name, email or user ID, or to remove them from the organization.

Click any user to see more details about them in a dedicated screen.

Remove members

Leaving an organization

To leave a GitBook organization:

1. Open your Settings page and choose the Organizations section.

2. Hover over the organization you want to leave and click the Leave button that appears.

It is not possible to rejoin an organization you have left unless you are invited to it again.

If you are an organization administrator and wish to leave an organization, ask another admin in the organization to remove you.

Removing a member

To remove a member of your organization:

1. Open your organization’s Settings page and open the Members section.

2. Find the member you want to remove.

3. Open the Actions menu and choose Remove member.

Transfer ownership of an organization

Nobody “owns” your GitBook organization, but you do need at least one an admin in any organization. If you prefer to have only one user in charge of the billing and member management, we recommend downgrading other admin users to the Creator role.

You can add a new admin to your organization at any time. If your admin has left the organization, see the related section in the FAQs for next steps.

FAQs

How do I add and manage admin roles in my GitBook organization?

Administrators play a crucial role in managing your organization’s settings, billing, and member permissions.

Adding a new admin

To add a new admin, first invite invite them to your organization, making sure to select Administrator as their role.

Once they accept the invitation, the new admin will gain access to administrative settings, including billing.

Steps when the only admin leaves your organization

If the sole admin of a GitBook organization has removed themself from your organization, our support team can assist in transitioning admin rights to another person. Here’s what to do:

1. Contact the GitBook support team to request an update of organization admin permissions.

2. Complete the required identity verification process. This typically involves confirming details linked to the account, such as payment card information.

Identity verification and security measures

To ensure security and protect sensitive information, we must verify your identity when administrative roles are modified. This step is critical to confirm the requesting party’s association and authority within the organization.

How do I downgrade my organization to a free single-user plan?

GitBook’s free plan only allows a single user without any docs sites. If you want to downgrade to this plan, you will need to remove all other members.

The admin who will remain as the owner can remove other users completely, blocking their access to collaboration and editing features. ​You can also ensure that the right person receives any future bills and receipts by updating their details in the Billing section of your organization settings. ​